Ixchel is located in CT and has been in business for over ten years. We are always adding to and improving our product line and welcome your suggestions and feedback. Send us an e-mail at customerservice@ixchel.net All Ixchel products are made for us by a worker managed facility in an indigenous village in the Guatemalan highlands. For fourteen years we have worked in faithful compliance with the International Fair Trade Code of Practice. We take great pride in all of our products which are backed with a guarantee to ensure your satisfaction.